The CTM Management Team
CTM has assembled a leadership team that on average brings more than 30 years of experience in property management, renovation, financial oversight, information technology, and marketing. Our professionals have developed systems and processes that maximize the effectiveness of all personnel – from accountants and on-site managers to maintenance technicians and regional supervisors. Great management starts with great people and a successful company is built from the bottom up, where every individual at CTM lends a hand in creating an exceptional management company.
Chief Operating Officer
Mr. Needham has served at CTM since 1988 and is COO and a Certified Property Manager®. Beginning as a property supervisor, overseeing a small portfolio of properties, his experience has been learned firsthand with the growth of the company. He now currently oversees all aspects of Property Operations and is in charge of day-to-day management of the CTM management portfolio. Since 2000, Mr. Needham’s role has expanded to include Corporate Oversight and Chief Operating Officer, where he makes strategic decisions and assists in planning for long-term growth as the company expands further into Southern California. Besides coordinating overall growth, Mr. Needham directs operations of all assets in the CTM portfolio through regional supervisors and on-site personnel including monitoring and guiding management processes at the corporate level.
Mr. Needham has been with CTM since its inception and is a licensed real estate broker and member of the Institute of Real Estate Management. He graduated with a B.A. from the University of San Diego and sits on the Board of Directors for CTM Apartment Services. Mr. Needham was awarded “CPM® of the Year” by IREM San Diego in November of 2010.
Eloisa Borja joined CTM in 1995 and serves as the Senior Regional Supervisor overseeing all regional supervisors and on-site managers, including the personnel and staff of each property in the CTM portfolio. She is responsible for the supervision of property operations related to human resources and assists in day to day management of the CTM management portfolio. Ms. Borja also coordinates on-site personnel with corporate oversight and accounting operations and is responsible for scheduling and communicating corporate initiatives in marketing and planning to all regional supervisors. In addition, she participates in due diligence reviews for a client’s acquisition of a property and assists in the planning of renovations with the construction department and on-site staff.
Ms. Borja is fluent in Spanish and is a licensed real estate salesperson. She graduated from the Insituto de Mercadotecnia y Publicidad in Mexico City and has held executive positions with Bancomer in Mexico City, Bank of Boston and Banco de Santander in the Dominican Republic. Her background in supervision and communication within a team-work environment greatly benefits all our clients, and assures the completion of diligent planning and successful operation of a multifamily investment.