We provide Apartment Management, Renovation and Consulting services needed to help our clients achieve maximum profitability with minimum risk.

Apartment Management

Reporting:

  • Provide client with monthly operating statements and spreadsheets by the 10th day of each month.
  • Handle payroll and payroll taxes.
  • File all 1099s at year’s end.

Management:

  • Conduct weekly staff meetings between the supervisor and the on-site personnel.
  • Hire and oversee all staff members (this includes all necessary training).
  • Visit properties an average of six times per month.
  • Available to on-site managers seven days a week.
  • Inspect vacant units weekly.
  • Inspect the property at night occasionally to make sure there is adequate lighting, parking and security.
  • Personally knock on residents' doors after the 5th of each month if the on-site manager needs additional help with collections.
  • Provide 24-hour back-up maintenance help seven days a week if needed.
  • Negotiate insurance contracts, tax appeals, and service contracts upon request.
  • Handle all Small Claims and Unlawful Detainer work.
  • Pre-approve all outside vendors and vendor work.
  • Maximize the flow of information by installing computer stations at each site and adding them to our e-mail system. This allows us access to daily and weekly status reports.
  • Require properties not equipped with e-mail to fax in a daily status report. This is an effective way for our on-sites and their property supervisor to have an accurate, current status on each property. This also allows us to plan ahead regarding marketing and maintenance.
  • Use the industry’s leading accounting software AMSI by GEAC, which allows us to provide real-time reporting to our clients.
  • Improve on “simple” computer automation by connecting our sites directly to our corporate office network through the use of secure Virtual Private Networks.
  • Cooperate with the brokerage industry to help accomplish the client’s goal if the property goes on the market.
  • Meet with clients as often as they deem necessary.

Marketing:

  • Create customized newsletters specifically for residents at a minimal cost (larger properties).
  • Create promotional literature, including brochures, maps and floor plans.
  • Hold activities on the property to develop a sense of community.
  • Database all competitors in the building’s area and perform direct marketing. In-house handling of the direct marketing allows immediate response to market conditions at a cost far less than the industry standard.
  • Approach every resident 45-60 days prior to lease expiration to encourage renewal.
  • Survey residents periodically to make sure their stay is what they hoped it would be and then use this survey to make necessary adjustments and/or changes.
  • Shop on-site managers by an independent Apartment Association member a minimum of four times a year to insure top performance.
  • Conduct monthly rent surveys and advise on pricing.

Miscellaneous:

  • Track water costs and make cost-effective changes where needed as well as communicate with the residents to keep them aware of their water consumption—again, as needed. We also communicate with the water districts and work to implement savings and/or increase allotments where necessary.
  • Run credit checks on all prospective residents with our in-house computer system linked to TRW, CBI, EQUIFAX and in some cases use First American Registry/SafeRent.
  • Perform renovation work. The fees for this additional service are negotiable.

Renovation

Budget and Permits:

  • Accurate cost estimating, close attention to permitting and scheduling, and careful monitoring of the budget ensure that our projects come in on time and under budget.

In-house Construction and Rehab:

  • Teaming with MacCo Rehab, provide full construction process in-house (except asphalt and flat roofs).

Consulting

Due Diligence:

  • Conduct due diligence studies outlining operational, physical and marketing needs of potential acquisitions as well as the timing for exiting the asset. MÁS has become a nationally known leader in advising such investors as Nomura Capital, Freemont Savings, Acacia Capital, GE Capital, Cargill, and South Charles. Provide the data that helps clients purchase correctly, reinvest in the purchase and then operate the asset and position it for the highest return upon exit.

Low Income Housing Tax Credit:

  • Help clients navigate the challenges of this program through our Low Income Housing Tax Credit (LIHTC) management, training, and consulting division. In addition to helping clients, we have worked with this program in our own portfolio and understand the time and skills this program demands. We help clients stay in compliance, thus avoiding the serious consequences that can come with making mistakes.



A hallmark of Macbeth Apartment Systems' expertise is our ability to address and fulfill the unique needs of each individual property.





 


 
Macbeth Apartment Systems, Inc., More than just Apartment Managers